Louis Patler - Case Studies using Innovating for Results

Client # 3: The Gap

 Training Challenge:

The Results:

Managers immediately began using IFR terms, skills and tools in their daily work. In fact, the impact at the managerial level was so striking that The Gap promptly launched plans to extend the program to its 1700 stores worldwide. Convinced IFR would dramatically help boost the ability to reach their three-year goal, the company made the program a key tool in their push for growth.

For example, one of the outcomes of the IFR workshop was taking a fresh look at the layout of Gap stores. As a result of the workshop several changes in shelving strategies, product placement and sales counters were implemented in all stores.

Client Comment:

 “This has been one of the most impactful and positive programs we’ve ever run. Management immediately saw the performance payoff if we spread IFR through the organization quickly enough.”


IFR is the newly released and expanded version of “Break-It! Thinking.”