Long seen in the business press as a hotbed of ripping off ideas and products, this article chipped away at that stereotype and described how China’s Xiaozhu was developing it’s own advanced version of Airbnb.
“The ocean, like customers, has a mind of its own that is worth paying attention to.It has its moods, its quirks, its ever-changing tastes and ways. The best innovators and inventors understand this about customers and clients, as well. Customers can be fickle and hard to predict. You can’t afford to take it for granted.”